Service
Business Process Automation
Stop paying humans to move data between tools. Design and implementation of reliable business process automation on open-source orchestration platforms we run in production ourselves.
What we do
Every business has processes that leak time: quote-to-invoice handoffs, lead routing, onboarding checklists, report generation, reconciliation. We design, build, and operate automations that connect your CRM, ERP, ticketing, email, and finance tools so data flows without copy-paste. We build on open-source orchestration platforms that we run in production ourselves, so nothing about your operations depends on a per-seat SaaS bill.
Why Makondoo
- Workflows owned by you, self-hosted or managed by us
- Human-in-the-loop approvals where judgment matters
- No per-seat licensing on the platforms we deploy
- Every automation monitored, with alerting when a flow fails
- Runs on open-source orchestration we operate in production
What's included
Workflow Design & Implementation
Mapping your actual process, then building it as monitored, retry-safe workflows with clear ownership and documentation.
CRM & ERP Integration
Connecting CRM, ERP, ticketing, and finance systems so records stay in sync without manual re-entry.
Internal Tooling & Dashboards
Small, purpose-built tools and dashboards for the operations your team does every day.
Managed Automations
We operate the platform, monitor every flow, and fix failures before anyone notices them.
Frequently asked questions
Which automation platform do you use?
Primarily open-source orchestration platforms that we self-host and run in production, chosen per workflow. Because they are open source, you are never locked into a per-seat license and every workflow is exportable.
Is automation safe for critical processes?
With guardrails, yes. We design approvals, audit logs, and rollback paths into flows that touch money, customers, or production systems, and we start with read-only integrations before anything writes.
Our tools are old and have no APIs. Can you still integrate them?
Usually. That is exactly what our infrastructure modernization service covers: bridging legacy systems with APIs, database hooks, or file-based integrations instead of replacing them.
Ready to talk specifics?
Tell us about your environment and goals. We will come back with a scoped, honest proposal.